Why choose Zoho CRM for Life Sciences?

Increase productivity

Sales automation takes care of repetitive tasks, leaving you with more time to focus your efforts on closing deals and customer support.

360-degree view

A complete up-to-date knowledge base of your customers, all in one place.


A flexible user interface that allows you to customize Zoho CRM for your unique business needs.

Third-party extensions

Integrations with Zoho Suite and other third-party apps to improve your CRM performance.

Manage product movement

Inventory management features help manage stock, track orders, and generate invoices from within CRM.

Readily accessible

The Zoho CRM mobile app helps to manage your business anywhere, at any time.

The preferred choice of leading life science businesses

As a Business Associate, Zoho CRM ensures its customers have the ability to comply with the Health Insurance Portability and Accountability Act 1996 (HIPAA). Zoho is not directly involved in collecting the Electronic Protected Health Information (ePHI) from the data subjects.

Manage field visits effectively with Zoho route planner

Save time, effort, and money with our route planner extension, RouteIQ for Zoho CRM. Medical reps can now find HCPs and HCOs nearby, calculate distance and plan their field visits well in advance. Zoho CRM enables efficient field force management, all in one place.

Get data-driven insights in real-time

If you can measure it, you can improve it. Zoho CRM is all you need to manage and improve your team’s performance. Keep your medical reps motivated and at the top of their game with advanced performance management features, such as reporting, analytics, territory management, sales forecasting, and gamification. Build impressive dashboards with customized and user-friendly reports to analyze field visits per day, sales per medical rep, conversion rates, sales growth per distributors, estimated expenses vs actual expenses, and more.

Know your customers’ social media trends

Bring social cues into your sales interactions. Know what your customers have been talking about on social media and effectively use this information to target your customers and build awareness for your products. Manage all social media conversations with your prospects in real time across Facebook and Twitter. From sharing content to closing deals, get everything done right from the Social Tab in Zoho CRM.

Here’s how CRM software can help your business

26% Improvement in customer retention rates

47% Increase in purchase volume with nurtured leads

40% Decrease in the cost of customer service

47% Increase in customer satisfaction rates

23% Decrease in sales and marketing costs

Zoho CRM – The most trusted CRM software

Third-party extensions

Zoho CRM works well with 200+ business applications. Seamlessly integrate with apps that are specific to your business and let CRM speak the same language as yours.