"... embrace the principle that you can manage only what you measure and uses feedback from visible results to fuel motivation and productivity."

Peter F. Drucker

The 'Interdependance' of organisations is different than anything we ever meant before by this term.

Peter F. Drucker

'The power of processes - to bring together key ressources, foster disciplined decisions, and allocate resources - is exponentially more important in today's world than it was when Drucker first write about it.'

Peter F. Drucker