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Data Science

Why will your business need to work with predictive analytics?

Why will the company have to work with predictive analytics?

Predictive analytics can be very helpful for your business. It can give you a lot of information about your customers’ behavior in the past and then you can use that information to make good predictions about customer behavior in the future. Predictive analytics has impacted several different areas and applications, and so far the impact has been really positive. We’ll take a look at some of the key apps that currently use predictive analytics and how this can benefit them.

Analytical Customer Relationship Management (CRM) e.g. Zoho CRM

This is a very popular app that works with predictive analytics, you can use Zoho CRM with Zoho Analytics. There are different methods of this type of analysis that can be used to examine the data the business has about its customers and then help the business meet its CRM goals. Zoho CRM aims to create a 360 ° view of the customer for the business, regardless of where customer information is coming from.

Predictive analytics will be used in CRM to facilitate marketing campaigns, customer service and sales cycles. The different methods that accompany predictive analytics will help a business meet the demands of a sizable customer base and ensure that those customers are satisfied.

There are many areas where this type of predictive analytics can be used in CRM. The main ones are:

Analyze and then identify the products of the company that has the maximum demand;
Analyze and then learn which of the company’s products will have high demand in the future;
Being able to predict the buying habits of customers. This will help the company to promote many of its other products in different areas;
Proactively identify weak spots for your business that can lead to loss of customers, then shut down those instances;

You will find that CRM is something that can be used throughout a customer’s lifecycle, starting with acquisition and leading to relationship growth, retention and regaining.

Decision support systems

You will find that this type of analysis can be widely used in the health field. It is often used to calculate the risk of getting certain disorders or diseases. It is often used to help determine a patient’s risk of developing health problems, such as diabetes, asthma, heart disease, and other chronic illnesses.

Predictive analytics can also be used by physicians to help make decisions about which patients were in some form of medical care at a particular time. How does this work? Decision support systems aim to relate observations of a certain patient’s health to health knowledge. This type of relationship is excellent for helping managers make the right decisions for the health of the patient.

Some of the other ways this type of predictive analytics can help in the healthcare industry include:

  • Help increase the accuracy of a medical diagnosis;
  • Help support preventive care and public health;
  • Provide physicians with better solutions that work for their patients;
  • Help hospitals to forecast the costs of insurance products;
  • Help researchers create good prediction models without having to go through thousands or more of patient cases. Models can be more precise over time;
  • Help all pharmaceutical companies develop drugs that are best for the well-being of patients and the public;
  • Provide patients with better health outcomes as long as it is used correctly;

These seven points can have huge changes in the practice area for this area. Can you imagine the impact on your industry? The ability of physicians to predict what a certain medical condition is with great precision could save lives and could even reduce the number of expenses that patients have to pay in the medical world. Malpractice lawsuits would also decrease, which could, in turn, lower health care costs. The doctor would be able to better diagnose an illness, saving patients, as well as insurance companies, thousands of dollars for each individual case.

Imagine how it would feel if you went to the doctor and he was able to diagnose your disease the first time. This would result in a huge domino effect.

Bruno Pouliot

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