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It all begins with the design of your actual situation, then we can optimize per milestone as we proceed to your functional analysis.
Although there are many definitions, depending upon the organization, there does seem to be an area of common ground where most business analysts approach an analysis.
The responsibilities we cover in a functional anaylsis :
- Investigate business systems, taking a holistic view of the actual situation. This include examining elements of the organizational structures to design each userflow based on your hierarchy structure.
- Evaluate actions to improve your operation with a fully integrate platform that can replicate paper based processes. Again, this may require an examination of organizational structure and staff needs, to ensure that they are in line with any proposed process redesign and IT system development.
- Proceed to document the business requirements for the IT system support using appropriate documentation standards.
In line with this, the business analyst role could be defined as an internal consultant that has the responsibility for investigating business situations, identifying and evaluating options for improving processes that were executed in ‘silos’, defining requirements and ensuring the effective use of information systems in meeting the needs of the business.